August Message from Craig

News Posted on August 3, 2020

Dear friends, customers, colleagues, and coffee enthusiasts,

August is upon us and another set of “firsts” to navigate in the world for everyone.
We as a business and individuals share the experience of navigating business in the COVID-19 environment, our personal lives with modifications and looking for signs of normalcy.

We wish to share with you a sense of stability, reliability, and flexibility in times of uncertainty.


What do I mean? Well, Mercon Coffee Corp, our parent company, has been in busines for 65 years. Started in Nicaragua in coffee and only in coffee. Today Mercon Coffee Corp has ground operations in 6 coffee producing countries, strategic partners in many others and has worked with producers directly from day one. While Novus Coffee Imports is the newest innovation, we are not new in business nor in coffee. We can be counted on to deliver what is expected, on time as promised. We know the responsibility we have to the producers we work with and the roasters to whom we provide coffee. None of this has changed in the dynamic and challenging environment we all face today. In fact, we are nimble and doing very unique things to be a solid partner to businesses who need flexibility and reliability.

Please let us know how we may be of better assistance to you and your unique business needs. We are happy to be creative and solution oriented.

We continue as a team to use technology to make as personal connections and seek to be ready at your service for any business need or just a discussion!

As you navigate your own current or future state of operation we will be as innovative and flexible as possible to enable your enduring success.


We are in this together. Wishing you peace, equality, safety, and good health.

Currently at Novus we remain fully operational and working from home. We have adjusted our operating, cupping, and sample procedures to align with COVID-19 safety precautions and all pre-shipments, arrivals, and offers are still being cupped and sent out. We will provide the most current and up to date information. From origin to warehouse, we are tracking all COVID-19 updates and will keep you up to date with all changes that we hear.

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