Delivering Excellence Sets Us Apart
At Mercon Specialty, we are passionate about delivering the finest specialty coffees, with world-class customer service and logistics, and relentless commitment to origin, farmers, and communities.
In 2019, Mercon Specialty launched in Seattle to support independent roasters by sourcing and delivering the world’s most extraordinary coffees. Our presence in origin, focus on sustainability, and expertise in global logistics allows us to provide world class service to our clients.
Mercon Specialty is part of Mercon Coffee Group, one of the world’s top coffee suppliers. Mercon Coffee Group is a vertically integrated green coffee supplier with a global reach of more than 60 countries. Mercon’s expertise spans the entire supply chain, from farms and production, to trading, logistics, and risk management.
Who We Are
We are a team of coffee enthusiasts and experts. We are committed to investments in local coffee-growing communities because we've seen first-hand how this creates a better coffee world. Our LIFT program is a shining example. Finally, like you, we are passionate about great coffee and delight in discovering new coffees whose taste transports us to the other side of the world.
The Mercon family coffee tradition dates back 1953, offering a wealth of knowledge and decades of leadership in the specialty coffee industry. From farming and processing, to blending and roasting, our expertise allows us to tailor our services to every client’s needs.
You can trust our team to be the partner who can help you grow and succeed.
Craig is passionate about coffee but more importantly, about making an impact in coffee communities. That’s why he is a board member of Seeds for Progress, a non-profit that provides quality education in coffee growing communities.
DIRECTOR OF SALES & OPERATIONS
Jolene loves coffee and it translates in her passion to giving back to coffee growing communities. She is committed to social responsibility and sustainability in the coffee industry and loves working closely with producers in origin.
DIRECTOR OF COFFEE
Scott has been in the coffee industry for over 20 years and has a vast experience in blending and roasting. He has traveled to more than 20 origin countries and to this day continues his quest to find the world’s best coffees.
GREEN COFFEE QUALITY SPECIALIST
A competitive pinball player who happens to be a talented and skilled cupper. He has been a barista competitor, a barista competition coach, and was a primary author of the SCA’s level one barista curriculum. Neil is also an Authorized SCA Trainer and Q Grader.
A self-proclaimed coffee geek, Emily is constantly learning more about this fascinating and evolving industry, which has made her an extraordinary coffee educator. She is passionate about helping others and working with people that share her love for coffee.
SENIOR SALES EXECUTIVE
As a Honduran, Michelle is an expert on coffee from this beautiful country and even though she loves talking about coffee from any origin country in the world, she has a soft spot for coffee from her native Honduras.
Helena is passionate about all things related to coffee but is particularly passionate about producer-focused sustainability efforts and helping roasters tell the story. Helena is a proud dual citizen of both the US and Costa Rica and she “habla español!”
Eric got to know coffee at the early age of 7 years old, and since then his love and passion for coffee has only grown. He is our primary roaster and is dedicated to quality and consistency.
SALES & CUSTOMER SERVICE
Crystina joined the team in Juanary 2022, and brought with her over 15 years experience working with coffee. She is passionate about roasting and quality, education and assesibilty, and providing world class service.
SPECIALTY COFFEE COORDINATOR
Betty’s coffee career started just after receiving a degree in Chemical Engineering. Working for an exporter to improve their processes, she discovered her love of coffee and switched gears to focus on specialty coffee, getting her Q Grader license and judging in several Cup of Excellence competitions.
Bruno Felipe de Lima
SPECIALTY COFFEE COORDINATOR
Bruno’s love of coffee started early. Growing up on his family’s farm in Brazil, he learned all about coffee farming and how to make it better. Since then, he has been focused on specialty Brazilian coffee, including serving as a judge in the Cup of Excellence and other competitions.
SENIOR MARKETING SPECIALIST
Cynthia joins our team in Seattle with a degree in strategic communications and business administration. She has been working in marketing for corporate office coffee services over the last 5 years and is excited to begin a career in specialty coffee.
SALES OPERATIONS SPECIALIST
Xilene joined Mercon Coffee Group in 2021 to directly support the Specialty unit, and she has become a key player in our success. Her career in coffee and logistics began after her first visit to a coffee farm in Panama where she had the opportunity to experience the entire coffee process, from harvesting cherries, learning about post-processing, to cupping and roasting.
SALES OPERATIONS SPECIALIST
Raised in Nicaragua around coffee farms and graduated as an Industrial Engineer, María has a rooted passion for coffee and logistics. She joined Mercon Specialty in June 2022 and has since been committed to ensure coffee gets to our customers, keeping track of the beans and their quality from the country of origin to our client's door.
What We Do
Delivering solutions for your sustainable coffee needs is what we do best, drawing on a full array of resources, global connections, and a passionate, expert team. We are committed to helping you grow your business and will support your objectives, whether you’re looking to buy a single bag or much more.
Our Sourcing Model
A Broad Network of Producers
We nurture mutually beneficial relationships with producers and suppliers worldwide.
A Global Footprint
We have origin presence in Guatemala, Honduras, Nicaragua, Brazil, Vietnam, and Ethiopia.
Our farmers are paid premium rates and receive technical and financial assistance to enhance productivity.
Coffee That Gives Back
Giving back is foundational to who we are, and we invest in education to support the development of coffee-growing communities.
From purchase to shipment, we follow strict quality controls to ensure all steps of the process are traceable throughout the supply chain.
We seek out micro-lot, estate, and premium coffees grown in an eco-friendly and socially conscious manner.